{"id":1069,"date":"2017-09-11T18:59:06","date_gmt":"2017-09-11T23:59:06","guid":{"rendered":"http:\/\/blog.harveker.com\/?p=1069"},"modified":"2017-09-11T18:59:06","modified_gmt":"2017-09-11T23:59:06","slug":"improve-customer-satisfaction","status":"publish","type":"post","link":"https:\/\/www.harveker.com\/blog\/improve-customer-satisfaction\/","title":{"rendered":"Improve Customer Satisfaction to Attract and Keep Buyers | Successful Business Tips"},"content":{"rendered":"<p><!-- p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px 'Times New Roman'} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px 'Times New Roman'; min-height: 12.0px} span.s1 {letter-spacing: 0.0px} --><\/p>\n<h2>How to Improve Customer Satisfaction to Increase Revenue<\/h2>\n<p>There was a study out a few years ago that said 80% of millionaires are self-made. That is, they didn\u2019t inherit their millions, and they didn\u2019t win the lottery. They literally started out wanting to be a millionaire\u2014like everybody else\u2014and found a way to <em>earn<\/em> their millions.<\/p>\n<p>Ten percent of self-made millionaires are people who <em>work for<\/em> self-made millionaires. They join a company like Apple when it\u2019s small and grow financially and professionally with the company. Only about 8-9% of millionaires are professionals like doctors, lawyers, architects, engineers, athletes, entertainers and such. Inheritors represent about another 1 percent. These are ballpark figures.<\/p>\n<p>For a vast majority of millionaires, the one skill they had in common that made them millionaires was simple: <strong>the ability to sell something at a higher price than it costs them to produce.<\/strong><\/p>\n<h3>Creating Customers in a Cost-Efficient Way<\/h3>\n<p>For you, the purpose of a millionaire-making enterprise is to create customers in a cost-efficient way. Your job is to innovate what you\u2019re selling and market it. Those are the only two things that create customers: to find newer, better, faster, cheaper ways to help people achieve their goals or get what they want, and to let as many people know about it as possible.<\/p>\n<p><strong>The measure of the success of a business is customer satisfaction<\/strong>. If your customers are pleased, you\u2019ll know because you\u2019ll still be in business. When you realize, \u201cIt\u2019s not about me, it\u2019s about the customer,\u201d you become focused on that, not &#8220;How can I rip them off, how can I get the money and run, how can I get them to buy once and never buy again.&#8221;<\/p>\n<p>Once you have learned how to build a successful business by improving customer satisfaction, you can use the same principles to build business after business after business. That\u2019s how millionaires <em>stay<\/em> millionaires.<\/p>\n<h3>Learn Valuable Business Skills Like Customer Satisfaction<\/h3>\n<p>Yet, here\u2019s another sobering fact: a vast majority of businesses go broke in the first three to five years. Businesses started by people with no experience go broke more often than not. Businesses started by people with experience succeed 90% of the time or more.<\/p>\n<p><strong>People starting out don\u2019t know how to sell. They don\u2019t know how to satisfy customers. They don\u2019t know how to create and keep customers<\/strong>.<\/p>\n<p>The good news is, all business skills are learnable. When you realize that there are certain things successful people do over and over again\u2014and if you can learn what they are and do them yourself over and over again\u2014you\u2019ll eventually get the same result.<\/p>\n<p>People will say, \u201cWell, I\u2019m not very good at selling.\u201d Get over it! You may not be very good at it, but it\u2019s a learnable skill.<\/p>\n<p>So what is the highest paid work in our society, for most people? It\u2019s not doctoring, or lawyering, ball playing, or singing. It\u2019s thinking.<\/p>\n<p>Think, \u201cWhat can I sell that I\u2019m passionate about but also adds value to other people\u2019s lives in some kind of way, and how can I do this profitably?\u201d<\/p>\n<p>The customer may not always be right, but never let them know that. You want raving fans. You want supporters. You want critics who care. You want to see those people again and again by learning to improve customer satisfaction at your business. Like any relationship, it\u2019s not only about you and what you get out of it. It\u2019s about building and sustaining rapport while your profits soar to millionaire heights.<\/p>\n<p>How have you tried to improve customer satisfaction at your business to bring in new customers and turn them into return customers? Share with us your experiences in the comments.<\/p>\n<p><strong>UP NEXT:\u00a0<a href=\"https:\/\/www.harveker.com\/blog\/low-cost-product-marketing-strategy\/\" target=\"_blank\" rel=\"noopener\">Low Cost Product Marketing Strategy | T. Harv Eker\u2019s Marketing Tips<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to Improve Customer Satisfaction to Increase Revenue There was a study out a few years ago that said 80% of millionaires are self-made. That is, they didn\u2019t inherit their millions, and they didn\u2019t win the lottery. They literally started out wanting to be a millionaire\u2014like everybody else\u2014and found a way to earn their millions&#8230;.<\/p>\n","protected":false},"author":5,"featured_media":5597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[2],"tags":[],"class_list":{"0":"post-1069","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-popular","8":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Improve Customer Satisfaction to Create and Keep Buyers | Successful Business Tips<\/title>\n<meta name=\"description\" content=\"Improve customer satisfaction by learning how to create and keep buyers. Find out how to your customers that your product brings value to their lives.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Improve Customer Satisfaction to Create and Keep Buyers | Successful Business Tips\" \/>\n<meta property=\"og:description\" content=\"Improve customer satisfaction by learning how to create and keep buyers. Find out how to your customers that your product brings value to their lives.\" \/>\n<meta property=\"og:url\" content=\"http:\/\/www.harveker.com\/blog\/improve-customer-satisfaction\/\" \/>\n<meta property=\"og:site_name\" content=\"T. 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