What Exactly Do You Do Again?
Imagine that you’re on an airplane next to somebody. You know how it is—sometimes you can tell whether someone is open to conversation or whether a polite ‘hello’ will do. But if you get into a conversation, of course the question comes up: “So what do you do?
Most people will try to narrow it down into a few words: a manager at such and such a place; salesperson; lawyer, etc. In short, the answer, as impressive as it may be, is usually something that elicits, at best, an “Oh, that’s interesting,” unless it’s something like Sea World animal trainer or something really out of there.
Do most people fare any better at networking events where the answer to what you do is actually, really important? I don’t know, but if you’re giving “airplane” kinds of answers, I’d be surprised if anything beneficial would come out of that kind of networking.
In sales, in business, you have to be able to clearly articulate what you do in such a way as to make the person you’re communicating with say, “Wow, how do you do that?” Your ability to summarize the benefit of your product or service is the key to success in selling. If you can do that, you can make all the sales you want to make for the rest of your life.
If you can’t summarize what you do that way, it means that you don’t understand what you’re selling. If you don’t understand what you’re selling, it’s impossible for your customer to understand.
All people are concerned about is what your product or service does. How can it change lives? How does it improve someone’s work or family life? What does it do? What’s the before and after difference? That’s what people want to know.
Successful businesses know exactly what they specialize in and then become absolutely excellent in their area of specialization. A rule in business and in selling is that you never take on more than you can do with excellence. You don’t try to be all things to all people.
Companies that go under start off with one area of specialization, become successful, and then think they can walk on water. They start to offer everything in a mediocre way, and then mediocrity becomes everything they do.
Unsuccessful people try to do all kinds of things, but that’s like trying to ride three bicycles at once. Successful people pick a single focus, and they concentrate on that. The only way that you can succeed in life is by becoming an expert in what you do: an expert not only in your own mind, but in the minds of others. They must know that you are very good at what you do.
One of the big frustrations we have in life is when we waste so much time on low probability prospects who turn us off, turn us down, reject us, and we start to think we’re no good, or the product is no good, or life sucks, when that’s not the case, yes? We’re just talking to the wrong people. And much of the time, we’re talking to the wrong people because we haven’t really focused in on what we have to offer.
What are your stories of turning a business—or anything—around from trying to do too many things with little success to finding success in a single focus? Was it business? Career? Relationships? The Millionaire Mind community wants to hear from you!







thanks for the message. To achieve mastery in one field first before moving on to other arenas. It is mediocrity to do many things all at the same time. My intuition told me that this message is for me..
Hi Harv,
very interesting article. It's true: When we are not able to communicate in a few words what we do, we don't understand what we do. And how should our customers be able then to buy from us ?
I am glad that I have always been pretty good at focusing, it starts with my marriage – which seems to be a no-brainer, but how many people aren't even focused there ? It goes on with my network marketing business that I am building – with one company and one mentoring group. How many people get misled by the idea of multiple streams of income and try to build several network marketing businesses at once ? Lack of focus is one of the main reasons people fail in this industry.
Of course, there's nothing wrong with multiple streams of income as such, especially passive income streams.
I did get distracted by the lot of social media platforms on the internet. Throughout the year, I deleted a whole bunch of accounts, unsubscribed from all newsletters apart the two from my mentors and re-discovered the old-fashioned RSS aggregator called Google reader.
Of course, there's always the next shiny thing, the next neat tool, but what for ?
Thanks for sharing your insights.
Take care
Oliver
He who chases 2 Rabbits catches None
Elevator speeches tells others what you do, the question becomes: How do you say an elevator speech that inspires others to understand what you do? A Passionate Elevator Speech!
But don't forget, once you learn how to “make it” as an entrepreneur, you need to become a serial and parallel entrepreneur as you grow.
IN real sense the business communication or just talking in real
meaning , first thing one to understand the market and age group you want to communicate and the product , you have to be best in a one thing like doing polishing the shoe or shoe shining , it is same job but to do it in a style and liking and disliking of your customers , all the buyers are unique and their habits and needs have some kind of twist in demand , first thing first means you have a product but you can not explain what is good in consuming .
The key is in order to sell your product big time focus on one thing at a time . focus and mindset is very important in success in one product, customer will say you what do you recommend ? you say our especial is shinning is with wax lime which is not easy needs lot of experience .
Thank You T.HARV EKER! My service is on clinical and intellectual basis.I´m a Psychotherapist.The most important is really the ability to summarize on the occasional communication and to follow your words on this Blog:
“Unsuccessful people try to do all kinds of things, but that’s like trying to ride three bicycles at once. Successful people pick a single focus, and they concentrate on that. The only way that you can succeed in life is by becoming an expert in what you do: an expert not only in your own mind, but in the minds of others. They must know that you are very good at what you do.” (…)T.V.EKER
http://www.medichatmd.com as Psyaugusta
http://www.facebook.com/augustasp1
Great message at an appropriate time (for me)…
thanks Harv!
I was marketing two conference venues with a business partner and quickly believed that we could develop a system that saved clients time locating and booking a suitable venue. My engineering background soon led to the development of a FREE Venue Finding service, called Venue Finders, and that's exactly what we did … we just found venues that matched a clients requirements and dates and the venues paid us a 10% commission.
Today I'm growing the world's largest Ethical Marketplace, one healthy, green, sustainable product or service at at time … like planting seeds of possibility for a healthy future. It's called YourHealthyPlanet.com and you can earn an extra 'healthy' income by helping us grow.
Excellent post, perfect timing. Early in my career I wrote commercial copy for radio – I know the value of keeping it tight and to the point so as to create interest and make sales. However, I have yet to hone my own 'elevator speech' to my satisfaction. Thanks for driving home the point.
I have the freedom to make my own schedule by helping people to get healthier & teaching them to do the same, if they want health & freedom, too.
I am a general dentist who 'limited' my practice to children. The State board MAKES me say 'limited' but really when I narrowed my focus down to one age group our practice took off! Excellent article – oh by the way…What do I do? I provide an excellent dental experience for children in a fun environment! Kids want come back BEFORE six months in MY office! 🙂
I just returned from a week in the USA. Four days of traveling, multiple plane connections day one and day 7 with day 2 and 6 driving. The adventure was filled with many conversations and new contacts and very little reading time.
This is the exact conversation I have been focused on for weeks. When I have been successful it was always by being present to the task, to the trim tab as Buckminster Fuller called them, that when discovered takes almost no effort for huge payoffs. AND like you said you can only ride one bicycle at a time. Once you have one working you can do another and then another but while you are doing any one, it is only that one to be with. Think about something with any of the others and both crash.
The art and science of the invitation, 'Your ability to summarize the benefit of your product or service' as you say, is two parts. One is to be someone people will say yes to. The other component is asking for their participation in a way that they do participate. 8 out of 10 claiming they will get back to you and zero or one doing so is missing an essential component. Being able to teach or more important find a way for others to experience riding the bicycle where 8 of 10 say yes and they all honor their commitment is the challenge. Everything else will fall into line providing people show up.
The overlay is you cannot say the wrong thing to the right person. Perhaps more important is you can say the right thing to the wrong person. Inviting people to swim in the deep end of the pool who have no ability and no commitment to learning how to swim is dangerous for everyone involved.
Harv,
Simply amazing how it is that you write blogs about JUST the things I am pondering on. Getting really clear that I am THE Business Coach for Moms but how to explain everything they get from me I am still working on. Most Mom's who think about starting a business realize they need help (thus they gravitate towards MLM and Network Marketing) but still working on how to explain exactly what my coaching can do, to keep them “on track” with their business when kids can get so distracting.
Harv has done it again! Great post!
Timely; on this topic, I daily 'hone it' and remember: 'clarity' ~ it's kind of like carving a sculpture with the intensity of a careful artist (lol) Thanks for setting a great example : )
Thank you for this great articles. What I do?
I inspire people to live their lives at 180 mph, with balance an passion and help teenagers and adults to IN-Power themselves by creating
a motivating and inspiring product portfolio utilizing motorcycle racing as a
powerful and energetic medium to provide positive and uplifting inspiration for
people struggling to find their way in the race of life.
It’s a shame you don’t have a donate button! I’d certainly donate to this fantastic blog! I suppose for now i’ll
settle for book-marking and adding your RSS feed to my Google account.
I look forward to fresh updates and will talk about this website with my Facebook group.
Chat soon!
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